Call: 800.333.1431 Sales: sales@eandhis.com Customer Service: customerservice@eandhis.com CHOOSE The Right Company Company History/Information Mission and Values The Right Choice – E&H Community Involvement Career Opportunities LEARN The Solutions Unified Communications Voice Networks Data Networks Cabling Systems Contact Center Managed Services CONNECT With E&H Technology Services Professional Installation Services Support and Maintenance Services Consulting Services Disaster Planning and Recovery Business Continuity Security Services and Solutions Managed Services DISCOVER your Industry Solutions Healthcare Legal/Professional Services Manufacturing Multi-Site/Remote Office Solutions Work at Home Solutions Small Business Education Religious Centers EXPERT Training & Events Seminars End-User Training Technical Trainings ENGAGE Customer Support Request Service Request Billing Assistance User Guides Service Agreements Product Catalog: Nortel: Norstar Nortel Networks Norstar telephony key systems offer the advantage of sophisticated features that are easy to use, and give businesses the flexibility to handle future growth and new services. Categories Business Series: Terminals Feature-rich four telset series compatible with Norstar and BCM. Includes basic, enhanced, executive and attendant sets. Norstar Integrated Communications Portfolio Norstar VoIP Gateway The Norstar VoIP Gateway is a VoIP trunk-side networking solution that enables voice applications to be handled over the data infrastructure. Norstar: Call Centers Norstar: Call Centers - For CallPilot 100 and 150 The Norstar Basic Call Center System has capabilities for up to 20 configured agents and 15 lines. Norstar: CTI TAPI compliant Computer Telephony Integration Devices which provide PC-based call management capabilities. Norstar: CTI - Computer Telephony Adapter The device that connects your desktop computer and your Norstar phone. Choose the adapter that meets your requirements - laptop or desktop PCs. Norstar: CTI - Personal Productivity Suite A complete software package for desktop CTI, including the Personal Call Manager application, TAPI implementation software, and CTA installation tools. Norstar: Messaging Norstar offers a complete suite of messaging applications, each one fully integrated with your Norstar system and telephones. Norstar: Messaging - CallPilot 100 CallPilot 100 for Norstar delivers a scalable and sophisticated messaging platform for small-to-medium-sized businesses that require up to 40 subscriber mailboxes and 9 hours of message storage. Norstar: Messaging - CallPilot 150 CallPilot 150 for Norstar delivers a scalable and sophisticated messaging platform for small-to-medium-sized businesses that require up to 300 subscriber mailboxes and 82 hours of message storage. Norstar: Messaging - Desktop Messaging Receive voice, fax, and e-mail messages delivered right to your computer screen. Norstar: Messaging - Digital Networking Norstar Digital Networking provides fast, clear, seamless voice and fax messaging across the LAN or WAN or over the Internet. Norstar: Systems Every Norstar solution begins with an Integrated Communications System (ICS). This fully digital platform brings together all your communications--fax, email, computer and telephone--right at your desktop. Norstar: Systems - Compact 3x8 Basic communications platform which is expandable up to 3 lines and 8 stations. Norstar: Systems - Compact ICS Scalable communications platform. Able to grow to 8 lines by 24 stations. Supports ISDN BRI, voicemail and ACD. Norstar: Systems - Modular ICS

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