Overview

Nortel Notification solutions allow companies to communicate important messages quickly with customers, partners, and employees. From personalized appointment reminders to mass advertising campaigns, customers benefit from proactive and targeted delivery of information. Employees and partners benefit from timely alerts about upcoming events or sudden emergencies. And with multiple delivery channels, such as telephone, email, or text to a mobile device, Nortel Notification Suite helps ensure that companies reach intended recipients wherever they are.

Key Features:

• Reduce administrative costs by automating the process of delivering appointment reminders and other external and internal notifications.
• Increase revenue opportunities and accelerate sales by expanding the reach of advertising campaigns and proactively notifying customers about promotions and offers relevant to their individual needs.
• Reduce operating costs by minimizing costs associated with event changes, process changes or other disruptions.
• Achieve greater agility in response to changed conditions or emergencies by notifying necessary staff quickly